FAQ'S & FEEDBACK.
Are you curious about our wedding videography services? Check out our frequently asked questions below for more information.
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Q. If I want to be videotaped at the salon while getting ready, what do I have to do to be able to have you tape at a salon?
A. If you are planning on getting ready at a beauty salon, it is always a good idea to check in advance to see if they will allow you to take photographs/videos in their building.
Q. Is it possible to video and/or photograph everyone at the wedding ceremony and reception? How long do you work with me on the day of our wedding?
A. No. It is impossible to guarantee that everyone will be filmed/photographed. As a general rule with our videos/photos, we focus solely on the bride and groom & close family. If you want to make sure that a specific family member is filmed/photographed, we can discuss this at our pre-wedding meeting. We will stay at the event until we get the footage we need to finish your video/capture the proceedings. If there is an event that will take place later in the evening, please let me know ahead of time so that we can make arrangements in our schedules.
Q. How do you edit our video?
A. The way we shoot and edit the video is by using candid camera film shooting and editing techniques. This means that your entire day will be condensed into an 30mins- 1 hour film along with a shorter highlights version.
Q. Can we buy the raw footage? How long do you keep a master copy of our video on file?
A. We keep raw footage on file for only four (4) months after you have received your wedding video. We keep a master copy of your video on hand for two years after your wedding date. After that time period, we cannot guarantee that we will have a copy of your video. We highly recommend to every couple, that you back up your wedding video files.
Q. How long does it take to finish editing our video/photos? Can we make changes to the final video?
A. We put a time frame of Three months from the date of wedding, however couples usually will have their videos after around One month. We allow changes to the final video only if mistakes were made on Bradley Hesseys part. Such mistakes include misspellings and other changes, which were discussed with us ahead of time. Other changes to the final video can be made, but there will be a charge per hour to do so.
Q. How do we get our wedding videos/photographs when you are finished?
A. When we inform you that your video is finished, we will ship the product or hand-deliver it to you or to your after wedding address. Your final films will come on a personalised USB stick with box compatable for playback on most TVs.